VIP departure service from Almaty International Airport:

  • Greeting in the Primeclass Lounge by the CIP hostess
  • Access to the CIP lounge
  • Check-in at the exclusive CIP hostess and porter desk
  • Food, drinks and alcoholic beverages
  • Assistance with passport, customs, and security procedures in the lounge by a CIP hostess
  • Accompanied travel to the boarding gate by a CIP hostess

VIP arrival service at Almaty International Airport:

  • Greeting by CIP hostess in front of the airplane door
  • Transfer from the airplane to the lounge
  • Porter services in the lounge
  • Passport, customs and security procedures in the lounge accompanied by a CIP hostess.
  • Food, beverages and alcoholic beverages

General Terms and Conditions:

  • Visa fee is not included in the service fee
  • In the event that Primeclass services cannot be provided for reasons beyond Primeclass' control, a 100% cancellation fee will be charged

Such reasons include:

  • Unnotified changes and cancelations of bookings
  • Issues encountered at the border checkpoint or check-in desk due to missing documents
  • Incorrect or missing booking details
  • Passenger not introducing themselves to the Primeclass team

Price of VIP service at Almaty International Airport:

                                   35 500 KZT (including VAT)                            
         26 900 KZT (including VAT) 
Children under 2 years old
   free of charge
Children from 2 to 12 years old           
    50% adult fee
Persons with disabilities
     50% adult fee
          13 000 KZT (including VAT)
     4 500 KZT 
Conference hall 1 hour                       
                                              40 000 KZT                                       

For reservations or any urgent questions, you can call us 24 hours a day, 7 days a week on our local number:
Departure: +7 (727) 270 32 30
Arrival: +7 (727) 270 31 09
E-mail address: primeclass.almatyviparv@tav.aero
Location: Ground floor, left side of the main entrance to the airport.
The duration of stay is limited to 3 hours.