Passengers with disabilities
Almaty International Airport offers a package of services to help passengers with disabilities when they are at the airport. You will be met by qualified personnel who will provide assistance and help at all stages of operational service.
Currency Exchange
You can exchange currency at the Almaty International Airport at official exchange offices operating in accordance...
Internet / Wi-Fi
Free Wi-Fi is available throughout the passenger terminal.
VIP Services
VIP lounges at Almaty International Airport make maximum comfort of waiting for the flight and undergoing organizational, customs and border formalities for passengers of that special category.
Prayers Room
You can visit the prayer rooms
Luggage Arrangements
We remind you that there are a number of restrictions on what can be carried in hand luggage.
Mother & Child Room
If you are traveling with your children, you have the opportunity to use one of the mother and child rooms.
Free Baby Strollers
Together with Turkish Airlines, we are pleased to offer you an additional free service.
Luggage Storage
On the first floor of the passenger terminal, there are two storage rooms where you can leave both a small package or bag...
Cargo
Almaty International Airport has international - distribution transport hub status, focused on attracting major freight...
Cargo Terminal
The total area of the existing cargo terminal at Almaty International Airport is 28 000 square meters, including temporary storage, and the territory of transit-transfer zone.
Health
Other Commercial Locations
In the airport terminal, passengers can use the services...
Luggage Wrapping Machines
On the second floor of the terminal, you can use the luggage packing service.
Lost and Found
If your luggage is not located on the conveyor belt upon arrival, you should immediately contact the Lost&Found office.
ATMs and Payment Terminals
ATMs of Halykbank, Sberbank, CenterCredit Bank, Nurbank and Forte Bank are located on the first floor of the passenger terminal.
Baggage Custody
We remind you that there is a baggage custody office on the ground floor of the passenger terminal...
Bank
On the second floor of the passenger terminal, between the departure zones of international and domestic flights...