Terminal 2
Extime VIP Lounge
An exclusive premium lounge experience with personalized service, refined comfort, and seamless guidance for both international and domestic flights.
Terminal 2
Extime Business Lounge
A sophisticated space designed for travelers who value comfort, productivity, and a premium airport experience with added refined amenities.
General Aviation Terminal
Primeclass VIP Lounge
A quiet, exclusive haven crafted for refined comfort, seamless flow, and attentive, bespoke service before your private flight.
Terminal 2
Shanyraq Business Lounge by Air Astana
A modern and spacious lounge offering comfort, premium dining, and a calm atmosphere inspired by Kazakh culture for Air Astana business class travelers.
Terminal 2
Le Meet & Greet by Extime
Our Meet & Greet service ensures a smooth and stress-free airport experience with warm assistance and seamless guidance at every step.
Terminal 1, Terminal 2
Wi-Fi
Free Wi-Fi is available throughout the passenger terminal.
Terminal 1
Air Astana Office
Air Astana Office is a place to purchase tickets, get flight information, and send or receive command/official mail.
Terminal 1
Scat Ticket Office
Convenient service point for purchasing SCAT tickets, modifying bookings, and receiving up-to-date flight information.
Terminal 1
Transavia Ticket Office
Ticket office providing flight ticket sales, booking changes, and travel assistance for Transavia passengers.
Terminal 1
NurAi & Co Ticket Office
Ticket office providing flight reservations, ticket issuance, and travel planning support for passengers.
Terminal 1, Terminal 2
Luggage Storage
Secure luggage storage for worry-free airport movement.
Terminal 1
Lost & Found
The Lost & Found office is open 24/7 at Terminal-1.
Terminal 1, Terminal 2
Baggage Wrapping
Professional wrapping to protect your luggage during your journey.
Terminal 1, Terminal 2
Yes Exchange
Fast and secure currency exchange for local and international travelers.
Terminal 2
Capsule Hotel
Fast and secure currency exchange for local and international travelers.
Terminal 2
Kids Zone
Safe and fun play area for children
Terminal 1, Terminal 2
Praying Rooms
Clean and quiet prayer room for peaceful reflection.
Terminal 1, Terminal 2
Banks ATM Machines
ATMs of major banks conveniently located in the terminal.
Terminal 2
Sparklo Bottle Acceptance Fandom
Reverse vending machine for plastic bottle recycling.
Terminal 1, Terminal 2
JET
Rental kiosk for power banks and charging accessories for travelers.
Terminal 2
BCC Bank
Full-service bank offering transfers, exchange, and financial services
Terminal 2
Pet Zone
Special safe area for passengers traveling with pets
Terminal 2
Birinshi Exchange
Currency exchange focused on accuracy, comfort, and quality service.
Terminal 2
Quiet Zones
Calm areas designed for rest and relaxation away from terminal noise.
Terminal 2
Kara Barber Salon
Modern beauty salon offering haircuts, manicure, barber and care services.
Terminal 2
Kara Beauty Salon
Modern beauty salon offering haircuts, manicure, barber and care services.
Still need help? Get in touch!
If you have any lingering questions, feel free to reach out to Almaty International Airport. We're here to help you with all your travel needs!
Visit our FAQs
For any questions, feel free to check out our FAQs. We’re here to help you with everything from departure to arrival, including transfers through Almaty.
