Lost and Found

If your luggage is not located on the conveyor belt upon arrival, you should immediately contact the Lost&Found office.
If you have lost something of your personal belongings at Almaty International Airport, as well as on board the aircraft, please contact the luggage tracing service - all found items are stored there for a certain period of time.
If you found out at the airport that your luggage was damaged, please contact the LOST&FOUND desk to file a report.
Exception:
- items forgotten on board Air Astana flights (+7 727 270 30 41, +7 727 270 33 15, +7 702 702 29 67)
- documents, they are handed over to the Linear Police Department (+7 727 270 34 54).
BAGGAGE TRACING SERVICE OF ALMATY INTERNATIONAL AIRPORT:
+7 727 270 31 04
+7 727 270 30 93