06 Jan 2017
In the passenger terminal AO IAA installed boxes for complaints.
On the territory of the passenger terminal installed 11 boxes of appeals. They are:
1. in waiting rooms (1st and 2nd floors),
2. the reception area of the international departures
3. the reception area of local missions,
4. in international drive
5. in local drive
6. in the transit hall
7. in the VIP departure/arrival,
8. in the hall of the international arrivals
9. in the hall of the local arrivals.
Seizure of appeals will be held one (1) time per month. All questions and requests will be considered within the scope of the AO MAA. Treatment is addressed in the MIC and MBC will be sent to subordinate authorities. Answers will be posted in the official pages of AO, IAA, or sent personally to the applicant.